FAQs

POP3 is the oldest Internet message access protocol. It was designed to support offline/local email processing. Email is delivered to a mail server and a remote email client periodically downloads the email from the server to the user’s computer. Once the messages are delivered, they are deleted from the mailserver, although users can configure their email client to leave a copy of the email on the mail server.

POP3 email accounts require an email client to send and receive emails. Common email clients include Netscape Messenger, Outlook Express, Mozilla Thunderbird, OSX mail, and more.

When you check your email using an email client, it makes a connection to your mailserver and downloads your emails on to your computer. Note that POP3 handles mail access (or mail retrieval) only. Email sending is handled by SMTP.

Advantages of POP3:

• All emails are downloaded to your computer. You can read your emails without being logged onto the Internet
• Opening attachments is easy and quick as the file is already downloaded on to you computer
• It frees up storage space on your mailserver, and there is not a maximum size on your mailbox (except as determined by the size of your hard drive)

Disadvantages of POP3:

• Opening attachments is easy and quick, sometimes a bit too easy and quick if the attachment has a virus in it
• All messages are downloaded on to the accessing email client/computer. This means that the user will need to go back to the same computer to access the emails

Requirements and Support

You must have a mail client installed on your computer or mobile device to use this feature.

Exchange ActiveSync

To use Exchange ActiveSync to set up calendars, contacts, and email on an Android device all at once, read our How to Sync Calendars, Contacts, and Email on Android™ Devices documentation.

Mail Client Automatic Configuration Scripts

cPanel offers automatic configuration scripts for common mail clients, including:

• Windows Live Mail®
• iOS® for iPhone®, iPad®, and iPod®
• macOS® Mail.app®.

If your mail client appears in the automatic configuration scripts list, configure it by performing the following steps:

1. Locate your mail client in the Application section of the Mail Client Automatic Configuration Scripts section.
   Note:

   If you do not see your mail client, you must manually configure it instead.

2. Select your mail client application’s script from the Protocols list next to your mail client. For example, to set up a Windows Live Mail® client with IMAP over SSL/TLS, click IMAP over SSL/TLS in the Windows Live Mail® row. A new window will appear with instructions.
   Important:

   We strongly recommend that you use the Secure SSL/TLS setting. This setting provides increased security.

3. Review the system’s instructions, then click Proceed to continue. The system will then attempt to download the script.
   Important:

   Clicking Proceed will prompt an automatic download of the appropriate configuration script. If you have disabled automatic downloads in your browser, you must enable them to proceed.

4. Run the automatic configuration script. You may do so in two ways:
   • If your browser prompts you to open, run, or save the script, select Run or Open to continue.
   • If your browser does not prompt you to open, run, or save the script, find the script in your computer’s Downloads folder and run it.
5. The system may ask if you are sure you want to install the script. Select Continue or Yes to continue the installation.
6. The system may prompt you for the email account’s password. Enter the password and click Install.
   Note:

   Enter the password for the email account, not your computer.

7. When you complete the process, your mail client will open and log in to your email account.

Mail Client Manual Settings

If your mail client does not appear in the list of clients with automatic configuration scripts, you must manually configure it. To manually set up your mail client, use the following settings:

Secure SSL/TLS Settings (Recommended)

 Important:

Non-SSL Settings (NOT Recommended)

For more detailed information on setting up your specific mail client, read your mail client’s documentation.

Email Instructions

You can easily send the same configuration instructions that are in the Mail Client Manual Settings section of the interface to a different email address. Enter the desired email address in the text box, then click Send.

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.

Most hosting companies require that you own your domain in order to host with them. If you do not have a domain, the hosting companies will help you purchase one.

opular Webmail services such as Roundcube, SquirrelMail, and Horde allow you to access and use the custom @yourdomain.com email address connected to your website.

To avoid missing priority emails, you can set up email forwarders to send a copy of each incoming mail to a pre-set email address, or you can link your webmail client to your Gmail account.

What is Webmail?

Webmail is short for web-based email, any email service that you can access via a web browser.

There are different types of webmail clients you can choose from. Some of the popular examples of webmail providers include AOL Mail, Gmail, GMX Mail, Icewarp Mail Server, Mailfence, Outlook and Hotmail, and Yahoo Mail.

Internet Service Providers and web hosting companies also provide webmail services. For this article, we will be focusing on how to set up webmail on Android via Gmail.

What Protocol to Use, POP3 or IMAP?

To configure your Android phone to access webmail via Gmail, you will need to choose either POP3 or IMAP. They each allow you to access your emails on one or multiple devices or locations.

POP3

POP3 stands for Post Office Protocol version 3, an internet standard protocol used by email clients to receive messages from a remote mail server to a local mail client. POP3 downloads your emails to your local computer and allows you to access emails offline.

IMAP

IMAP stands for Internet Message Access Protocol, an internet standard protocol that email clients use to retrieve email messages from a mail server over a TCP/IP connection.

Outgoing mail is sent using SMTP. SMTP stands for Simple Mail Transfer Protocol, it is the standard protocol used to send mails across the internet. IMAP, POP3, and SMTP all require authentication.

Roundcube, Webmail Lite, and SquirrelMail all use the IMAP protocol.

Here is how to configure your Android phone to be able to access webmail.

1. Open Gmail on your Android phone.
2. Tap on your profile picture, then select Add another account. You may have to scroll down if you already have multiple Gmail accounts.
3. Under Set up email, scroll down and tap Other.
4. Under Add your email address, enter your email address in the space provided.
5. Tap NEXT.

Most mail clients will automatically configure your account.

If automatic configuration fails, tap MANUAL SETUP and input the following port numbers manually when prompted:

• Incoming Server: IMAP Port: 993, POP3 Port: 995
• Outgoing Server: SMTP Port: 465

Configure Your Account

You will be asked, what type of account is this? Select either Personal (POP3) or Personal (IMAP). If you’re not sure which to select, log in to your cPanel account and check which protocol your preferred webmail client works with. Roundcube, SquirrelMail, and Webmail Lite all use IMAP. Or check the support pages of your email provider.

For this setup, we will select IMAP. You shouldn’t spend all day trying to decide which email protocol to choose for your incoming server settings. You can always switch between POP3 and IMAP as your needs change in the future.

1. On the next page, review your Incoming server settings and tap NEXT.
2. Under Outgoing server settings, tap the toggle button to turn off Require sign-in or leave as is if you want your mail client to require sign-in each time you access your mail.
3. Go on and tap NEXT.

Adjust the Account Settings

1. Under Account options, tap the down arrow to select your Sync frequency. It is set to refresh Every 15 minutes by default. You can adjust this later if you want.
2. Settings like Notify me when emails arrive, Sync email for this account, and Automatically download attachments when connected to Wi-Fi, are your default account settings. You can use the checkboxes to change any of these settings.
3. Tap NEXT.

Your account is now created. You will see a congratulatory message at the top of the page informing you that your emails are on the way. In the space provided, enter your name as you want it displayed in outgoing messages, then tap NEXT to finish the setup.

Most hosting providers recommend using POP3 over SSL/TLS or IMAP over SSL/TLS while setting up your mail client on your Android device. This is because they provide increased security for your interactions with the remote mail server.

Now That You’re All Set

By setting up your mail client on your Android phone via Gmail, you will no longer have to go through the extra hurdle of logging into your cPanel dashboard just to access your web-based emails.

Also, you will be able to keep tabs on all your webmail so that you don’t miss important emails. Gmail will sync your emails every 15 minutes so you can catch new messages as they arrive. You can adjust this sync frequency later. There are options to sync your accounts every 15 minutes, every 30 minutes, every hour, or manually.

You can repeat this process for any number of email accounts you want to set up on your Android phone. Simply tap your Gmail profile picture, go to Add another account, and take it from there.